Privacy Policy

Last Updated: [Insert Date]

At Haven Home Shop, we believe your home should be a sanctuary of comfort and trust. Just as we carefully select premium bed linens and artisanal home decor, we approach your privacy with the same thoughtful consideration. This Privacy Policy explains how we collect, use, and protect your personal information when you visit us-homehub.com or purchase our quality home essentials.

1. Information We Collect

To provide our premium shopping experience, we collect:

• Personal Details: Name, email address, shipping/billing address, and phone number when you place an order for our bed linens, bath accessories, or other home goods.
• Payment Information: Credit card details processed securely through our PCI-compliant partners (Visa, MasterCard, JCB, PayPal) – we never store full payment details on our servers.
• Preferences: Your product interests (like candles or ceiling lights) and wishlist items to personalize your shopping experience.
• Technical Data: IP address, browser type, and device information to optimize our website performance.
• Communication Records: Correspondence with our customer care team regarding your purchases of bean bags, dinner sets, or other items.

2. How We Use Your Information

Like the careful craftsmanship of our bath mats and bedding, we handle your data with precision:

• Process orders for our premium home essentials and arrange delivery
• Provide customer support for products like cookware or children’s bedding
• Send order confirmations and shipping updates (with the same reliability as our shipping service)
• Improve our product offerings and website experience (just as we refine our bedspread collections)
• Send marketing communications about new arrivals (like artisan candles or luxury cushions) – only with your consent
• Prevent fraud and enhance security (mirroring the protection of our payment systems)

3. Data Sharing & Disclosure

We treat your data with the same discretion we apply to packaging your premium bedding:

• Service Providers: Trusted partners for payment processing, shipping, and IT support – all held to strict confidentiality agreements.
• Legal Requirements: When necessary to comply with laws or protect our rights, with the same care we take in ethical sourcing.
• Business Transfers: In the event of merger or acquisition, with appropriate privacy protections.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Security

We protect your information with the same dedication we apply to our premium thread count bed linens:

• SSL encryption (256-bit) for all data transmissions
• PCI-DSS compliant payment processing
• Limited access to personal data within our organization
• Regular security audits (like our supplier facility inspections)
• Data retention only as long as necessary for business or legal requirements

5. Your Rights & Choices

You maintain control over your information, just as you curate your home decor:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information (like your shipping address for bed sheet deliveries)
• Deletion: Request removal of your data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing emails about new cookshop items or promotions
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small data files that enhance your browsing experience like the perfect cushion complements your sofa:

• Essential Cookies: Necessary for site functionality (like adding bath accessories to your cart)
• Performance Cookies: Help us improve our website (similar to how we refine our product collections)
• Marketing Cookies: Used with your consent to show relevant ads for products like diffusers or doormats

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection, maintaining the same standards as our international shipping protections.

8. Children’s Privacy

While we offer children’s bedding, our website is not intended for users under 16. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy periodically, just as we refresh our bedding collections. Significant changes will be communicated through our website or email.